All Systems Operational

Geneva Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[GVA] ISP Network Maintenance Sep 15, 2026 04:00-07:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Posted on Sep 08, 2026 - 22:16 UTC
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Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

Resolved - For the past several hours, the platform has remained stable, with no new signs of instability. We will continue monitoring the network and the state of the devices to ensure everything remains stable.

Please accept our apologies for the issues and any inconvenience caused, and thank you for your patience and understanding during the problems experienced.

If there is anything else we could assist you with, please do not hesitate to reach out to us.

Sep 8, 15:41 UTC
Investigating - CloudSigma would like to inform you that we are facing a network issue affecting the Geneva cloud. The team is looking into the matter.

We appologies for the inconvenience caused.

Sep 8, 06:45 UTC
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.

Sep 8, 08:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network. During the maintenance, our provider will perform a software update to their routers supporting the cloud.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.

Sep 2, 01:48 UTC

Sep 7, 2026

Completed - CloudSigma would like to inform you that the emergency maintenance has now been completed.

The emergency maintenance was performed to stabilize the platform following the network incident earlier today and to help prevent similar issues from occurring again.

Sep 7, 19:56 UTC
Update - CloudSigma would like to inform you that the ongoing emergency maintenance of our Network infrastructure in the Geneva cloud has been extended by 30 minutes.

The expected impact remains a brief impact on storage operations and possible short periods of packet loss.

We apologize for the additional time required and appreciate your patience and understanding.

Sep 7, 18:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 17:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our Network infrastructure of the Geneva cloud. Earlier today, we experienced an issue where there was an unexpected simultaneous reboot of devices within the cloud network. This resulted in network loss for all storage nodes within the cloud, with some drives showing as unavailable. Network connectivity was also affected.

The emergency maintenance is being performed to stabilize the platform and ensure that this issue does not occur again.

IMPACT:
During the maintenance, there may be a brief impact on storage operations and small packet loss. The maintenance is expected to last about 30 minutes.

Sep 7, 17:20 UTC
Resolved - We would like to inform you that the issue was fully resolved, and all services and virtual machines in the cloud are again running normally.

A detailed RCA for the event will be distributed to all clients in the Geneva cloud within the next 24 hours.

We would like to extend our sicnce apologies for the inconvenience caused.

Sep 7, 14:52 UTC
Identified - There was an unexpected simultaneous reboot of devices within the cloud network. That resulted in network loss for all storage nodes within the cloud. Most of the virtual drives were returned to an active state, but there are still virtual drives shown in an "unavailable" state. We are working on restoring the storage operations for all virtual drives in the cluster.
Sep 7, 14:31 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing a network outage in our Geneva cluster.

Connectivity has been restored, and we are working on recovering the rest of the services in the cloud.

Please excuse us for the inconvenience caused.

Sep 7, 14:12 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.

Sep 3, 19:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 18:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform an emergency maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.

Sep 3, 14:06 UTC

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.