CloudSigma would like to inform you that one of our upstream providers is planning to do scheduled maintenance of their network infrastructure in the Geneva cloud location. More precisely, they will perform hardware upgrades on core router controller cards.

IMPACT:
The actual maintenance is scheduled to take 2 hours in total. During that time, there will be public network interruption for about 5 minutes. We expect no impact on our network, as the traffic will be automatically rerouted through our second provider.
Posted on Jun 2, 16:35 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network. The actual works are scheduled to take 2 hours in total. During the maintenance, our upstream provider will reboot two line cards.

All support activities will be conducted under the direct supervision of CloudSigma’s Support and Operations staff.

IMPACT:
During the maintenance, there will be a public network interruption for a few minutes.

While it is important such maintenance to be performed, as this to ensure the quality of our services, we try to do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.

Subscribe for free email or SMS alerts of outages & maintenances at https://gva.status.cloudsigma.com/.

Contacts:
If you have any questions in regard to this email, please contact our support department via our live chat https://gva.cloudsigma.com/ui/ and/or email support@cloudsigma.com.
Posted on Jun 15, 18:17 UTC