CloudSigma Geneva, Switzerland
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Geneva Cloud
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[GVA] Network Maintenance - Stage 1 Sep 25, 2023 17:00 - Sep 26, 2023 01:00 UTC
CloudSigma would like to inform you that we planning to perform scheduled maintenance of our network infrastructure in the Geneva cloud location. More precisely, we will be upgrading the software of our core router. The actual works are planned to take no longer than 8 hours in total.

IMPACT:
There will be no impact during the maintenance window. The traffic flow will be rerouted through our second line.
Posted on Sep 17, 2023 - 23:18 UTC
[GVA] Network Maintenance - Stage 2 Sep 26, 2023 07:00-15:00 UTC
CloudSigma would like to inform you that we planning to perform scheduled maintenance of our network infrastructure in the Geneva cloud location. More precisely, we will be upgrading the software of our core router. The actual works are planned to take no longer than 8 hours in total.

IMPACT:
There will be no impact during the maintenance window. The traffic flow will be rerouted through our second line.
Posted on Sep 18, 2023 - 23:38 UTC
System Metrics Month Week Day
Geneva API
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Past Incidents
Sep 21, 2023

No incidents reported today.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023
[GVA] ISP network maintenance
Completed - CloudSigma would like to inform you that one of our ISPs at our Geneva cloud location performed an emergency maintenance of their network infrastructure. During the maintenance, they performed a controller card switchover to address a memory issue, per the manufacturer's recommendations.

IMPACT:
There was no impact on our network, as the traffic was automatically rerouted through our second provider.
Sep 16, 05:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our ISPs at our Geneva cloud location will perform emergency maintenance of their network infrastructure. During the maintenance, they will perform a controller card switchover to address a memory issue, per the manufacturer's recommendations.

IMPACT:
The actual maintenance is scheduled to take one hour in total. We expect no impact on our network, as the traffic will be automatically rerouted through our second provider.

While it is important for CloudSigma to perform maintenance such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Sep 15, 14:30 UTC
Sep 15, 2023
[GVA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the Geneva cloud location has been completed with success. More precisely, we performed a software upgrade on our API server. The actual work took 2 hours in total.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers were unable to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
Sep 15, 20:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:30 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Geneva cloud location. More precisely we will be performing a software upgrade on our API server. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption in the web interface may occur.
Sep 7, 22:54 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023
[GVA] Inaccessible PaaS interface
Resolved - CloudSigma would like to inform you that the connectivity issues related to the PaaS in the Geneva cloud location have been resolved, and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.
Sep 10, 19:36 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 10, 12:57 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 10, 00:28 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 9, 21:31 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 9, 06:36 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 9, 02:05 UTC
Update - CloudSigma would like to inform you that we are still experiencing issues with the PaaS platform in Geneva.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 8, 21:33 UTC
Update - We are continuing to investigate this issue.
Sep 8, 15:58 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the Geneva cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.
Updates will be announced as soon as provided.
Sep 8, 14:55 UTC
Sep 9, 2023
Sep 8, 2023
Sep 7, 2023

No incidents reported.

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