[GVA] Chat & Ticketing System Unavailable
Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.

Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Geneva Cloud, and we are working on resolving the issue.

At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:51 UTC
Uptime over the past 90 days. View historical uptime.
Geneva Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[GVA] ISP Network Maintenance Oct 29, 2026 05:00-08:00 UTC

CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Posted on Oct 22, 2026 - 00:50 UTC
System Metrics Month Week Day
Latency from Europe
Fetching
Latency from North America
Fetching
Latency from Latin America
Fetching
Latency from Asia-Pacific
Fetching

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

[GVA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva, successfully performed maintenance of their network infrastructure.

IMPACT:
During this time frame, the traffic was rerouted through one of our other lines. No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 22, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 15, 02:32 UTC

Oct 21, 2026

No incidents reported.

Oct 20, 2026

[GVA] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5. Also, a brief interruption of the web interface occurred.
Oct 20, 23:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 21:30 UTC
Update - CloudSigma would like to inform you that the API server maintenance previously scheduled for October 26, 2026, in the Geneva cloud location has been moved to October 20, 2026, as certain changes need to be applied more urgently.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any API calls, directly or through the web interface, for about 5 minutes. A brief interruption of the web interface may also occur.

Please accept our apologies for any inconvenience caused.
Oct 20, 13:54 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform a scheduled maintenance of our API server in the Zurich cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 19, 00:58 UTC
[GVA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva has successfully performed maintenance on their network infrastructure.

IMPACT:
No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 20, 13:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 13, 01:10 UTC
[GVA] ISP Network Maintenance
Completed - CloudSigma would like to inform you that one of our upstream Internet Service Providers (ISPs), in Geneva, successfully performed maintenance of their network infrastructure.

IMPACT:
No impact was expected on running virtual machines, hosts, private network accessibility, and/or any other running services.
Oct 20, 07:23 UTC
Scheduled - CloudSigma would like to inform you that one of our internet service providers, for the Geneva cloud location, is going to perform a planned maintenance of their network.

IMPACT:
During this time frame, the traffic will be rerouted through one of our other lines. No impact is expected on running virtual machines, hosts, private network accessibility and/or any other running services.
Oct 20, 00:42 UTC

Oct 19, 2026

[GVA] Emergency API Server Maintenance
Completed - CloudSigma would like to inform you that the emergency maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 22 minutes. Also, a brief interruption of the web interface occurred.
Oct 19, 20:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 19:00 UTC
Scheduled - CloudSigma would like to inform you that we are going to perform an emergency maintenance of our API server in the Geneva cloud location.

IMPACT:
There will be no impact on already existing/running customer’s virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface for up to 15 minutes. Also, a brief interruption of the web interface may occur.
Oct 19, 16:13 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

[GVA] PaaS Panel Unavailable
Resolved - CloudSigma would like to inform you that the PaaS panel is available again.

Thank you for your patience & understanding.
Oct 13, 06:21 UTC
Investigating - CloudSIgma would like to inform you that we are facing an issue with the PaaS panel being unavailable. Operations is looking into the matter.

We appologies for the inconvenience caused, and we thank you for your patience and understanding.
Oct 12, 12:50 UTC
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