[GVA] Unreachable WebApp panel
Incident Report for gva
Resolved
CloudSigma would like to inform you that the PaaS availability has been restored in our Geneva location.

Please accept our sincere apologies for any inconvenience caused.
Posted Dec 21, 2023 - 11:36 UTC
Update
CloudSigma would like to inform you that the WebApp is reachable, but we are still experiencing issues with the PaaS in the Geneva Cloud location.

The PaaS panel in our WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused. Our Operations teams are working on resolving the situation.

Updates will be announced as soon as provided.
Posted Dec 21, 2023 - 10:48 UTC
Update
We are continuing to investigate this issue.
Posted Dec 21, 2023 - 10:41 UTC
Investigating
CloudSigma would like to inform you that currently, we are experiencing a network outage in our Geneva, Switzerland cloud location. The cloud is currently unreachable.

Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

Please accept our apologies for the inconvenience.
Posted Dec 21, 2023 - 10:29 UTC
This incident affected: Geneva Cloud.